TM1 9.5.1 client crashes TM1 9.5.2 server

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Jessy
Posts: 38
Joined: Wed Mar 25, 2009 7:35 am
OLAP Product: TM1
Version: 9.4.1
Excel Version: 2003

TM1 9.5.1 client crashes TM1 9.5.2 server

Post by Jessy » Tue Jul 17, 2012 2:46 am

Hi, I have a TM1 server 9.5.2 FP001, and TM1 client 9.5.1, while input 100 lines of information in excel, with corresponding lines of hidden dbs() in the same sheet.
after a Shift F9 to refresh to manully pasted information using dbs, keyerror appeared and server down at the same time.
Could someone help to solve this problem? what is the root cause of it?
I googled several days without any usefull information, only one information in TM1 9.5.2 fix list:
PM10649 TM1 Server does not prevent an old client from crash a newer server
not sure whether it is helpful.

Thanks in advance.

User avatar
rkaif
Community Contributor
Posts: 328
Joined: Fri Sep 05, 2008 6:58 pm
OLAP Product: IBM Cognos TM1
Version: 9.1 or later
Excel Version: 2003 or later

Re: TM1 9.5.1 client crashes TM1 9.5.2 server

Post by rkaif » Tue Jul 17, 2012 3:55 pm

The PMR suggests to upgrade the client. Have you tried upgrading the client?
Cheers!
Rizwan Kaif

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