Clicking on a dimension in cube viewer does not show the subset editor, TM1 is "frozen" (No it isn't)

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Alan Kirk
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Clicking on a dimension in cube viewer does not show the subset editor, TM1 is "frozen" (No it isn't)

Post by Alan Kirk » Mon Apr 06, 2020 3:57 am

One side effect of this covid world is that a lot of people are working on smaller screens than they had in their office.

Their office, which they are no longer in. Because they are at home.

This has resulted in me replying to the umpteenth support request about the following issue.
  • They open Server Explorer;
  • They open a view;
  • They click on one of the dimension tiles;
  • Subset Editor doesn't open;
  • Windows dings away at them relentlessly when they click anywhere on the desktop.
So I shall, as a reminder to anyone else who may be working from home which is... well, pretty much all of us aside from those who aren't working at all unfortunately... post this video reminder of (a) Why this happens and (b) The three ways you can get out of it: https://www.youtube.com/watch?v=xXXrw1sXbD0
"To them, equipment failure is terrifying. To me, it’s 'Tuesday.' "
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