PAX File Frozen

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Peter Picazio
Posts: 23
Joined: Sun Mar 10, 2019 9:06 pm
OLAP Product: TM1
Version: Planning Analytics 2.0
Excel Version: Excel version 2013

PAX File Frozen

Post by Peter Picazio » Fri Nov 08, 2019 6:17 pm

This issue has happened more than once. I will be working in a file and connected to the server. PAx will be functioning fine. If I leave the file alone for a short period of time (5 mins?) and then go back into it, everything is frozen. Cannot do anything. Cannot save or close the file. Only option is to kill Excel via Task Manager.

PAx version 2.0

Has this happened to anyone else?

jorelb
Posts: 65
Joined: Fri Feb 13, 2009 1:41 am
OLAP Product: IBM Planning Analytics Cloud
Version: 2.0.5
Excel Version: 2013 - 2016

Re: PAX File Frozen

Post by jorelb » Tue Nov 12, 2019 3:21 pm

May be related to defect number PH18955.
Check with IBM Support.

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