How to configure TM1WEB to access from other network

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vino1493
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How to configure TM1WEB to access from other network

Post by vino1493 » Sun Jul 07, 2019 4:46 am

I have bought an azure VM with 16GB RAM. Now I have installed PA architect and TM1WEB in it. I have not (not planning to) install Cognos Analytics or use Active Directory for now.

Now in my VM I'm able to access TM1WEB using local host. But when I try to use TM1WEB (https://machinename:9510/tm1web/) from my local machine (which would obviously be in another network), I'm getting "page cannot be displayed".

Please let me know how to make TM1WEB open to all users around the globe to access my VM's planning sample instance?

tomok
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Re: How to configure TM1WEB to access from other network

Post by tomok » Sun Jul 07, 2019 2:32 pm

I doubt this has anything to do with TM1. I've never used Azure but I have a good bit of experience with AWS. When you say machinename
are you referring to the internal machine name in Azure or the externally facing IP/MachineName? You need to use an address that people outside of the Azure network can address.
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vino1493
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Re: How to configure TM1WEB to access from other network

Post by vino1493 » Sun Jul 07, 2019 6:50 pm

I tried with the IP address I use to login to the VM. You know the address that appears on the top blue floating bar once you login to the VM.

http://IPaddress:9510/tm1web/

And yeah what address I should be using for people outside the azure network can use?

I even tried switching off the VM's firewall but couldn't use the URL I pasted above from my local computer.

Emixam
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Re: How to configure TM1WEB to access from other network

Post by Emixam » Sun Jul 07, 2019 11:15 pm

vino1493 wrote:
Sun Jul 07, 2019 6:50 pm
I tried with the IP address I use to login to the VM. You know the address that appears on the top blue floating bar once you login to the VM.

http://IPaddress:9510/tm1web/
Are you using SSL/TSL ? Http vs https

Here's some doc:

Configure the Web Tier to use custom TLS
https://www.ibm.com/support/knowledgece ... r_SSL.html

Support: Configure TM1Web to redirect http to https
https://www-01.ibm.com/support/docview. ... wg21983132

vino1493
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Re: How to configure TM1WEB to access from other network

Post by vino1493 » Mon Jul 08, 2019 2:32 pm

This is my test project. I don't use SSL or TLS. I'm trying to access the VM using http

Also I don't see this directory named conf, so possibly no server.xml in tomcat folder.

\tm1_64\tomcat\conf\server.xml

Bakkone
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Re: How to configure TM1WEB to access from other network

Post by Bakkone » Mon Jul 08, 2019 7:12 pm

Did you check the firewall? Both the windows one and there is probably some azure security stuff as well.

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