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PAx 2.0.7 logon error 'COI-ERR-2021'

Posted: Fri Jun 21, 2019 9:46 pm
by girishramarao
I have done the Planning Analytics 2.0.7 installation on a single server with all the components including PAW working properly except for PAx. I have got 'Microsoft Excel for office 365 MSO 32-bit' upon which I have installed 'PA for Microsoft Excel'. In excel, under 'IBM Planning Analytics' Tab, I will be able to create a new connection to the TM1 Datasource and the 'Test Connection' will be successful.

But when I tried to logon to a particular TM1 instance, I get the error webpage with 'WebPage Cannot be displayed' (HTTP404) error. Further, In the PAX 'Options' when I try to test the already created connection, It displays the error message 'COI-ERR-2021 Connection failed. Unknown exception'

Look forward some expert advice on this issue.

Thanks,
Girish

Re: PAx 2.0.7 logon error 'COI-ERR-2021'

Posted: Wed Jun 26, 2019 4:16 pm
by girishramarao
Still there is no luck on this issue. IBM's 'Cognos Office Numbered Error Messages' list doesn't cover through this error

https://www.ibm.com/support/knowledgece ... rrors.html

Re: PAx 2.0.7 logon error 'COI-ERR-2021'

Posted: Tue Sep 24, 2019 5:25 pm
by kevinbos
Getting the same error here, using Excel 2013 32-bit. Did you find a solution Girish?

Re: PAx 2.0.7 logon error 'COI-ERR-2021'

Posted: Thu Oct 03, 2019 2:59 pm
by Paul-TM1
Can you change the url as below and test? Just add pmhub part...

Code: Select all

http://PAW-Server:82/?pmhub&rest

Code: Select all

?pmhub&rest
Thanks,
Paul.