Contributor Grid opens in Chrome and Firefox but not in IE

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Paul-TM1
Posts: 71
Joined: Tue Jun 13, 2017 3:20 pm
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2010

Contributor Grid opens in Chrome and Firefox but not in IE

Post by Paul-TM1 » Wed May 01, 2019 2:56 pm

Hi Gurus,
I have an issue with TM1 Contributor Grid opening in Chrome and Firefox but not in IE. We have 3 environments - TEST/DEV/Prod. We do not get this error in DEV and the other 2 env are good. The contributor grid is a blank page and the view source is as attached in the image. Can someone please help? Please let me know if you have any questions.

Our installation versions:
IE - Browser - 11.648
PA-2.0.4
Cognos BI-11.1

Thanks,
Paul.
Attachments
Blank Contributor node.png
Blank Contributor node.png (57.08 KiB) Viewed 239 times

Paul-TM1
Posts: 71
Joined: Tue Jun 13, 2017 3:20 pm
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2010

Re: Contributor Grid opens in Chrome and Firefox but not in IE

Post by Paul-TM1 » Thu May 02, 2019 2:08 pm

Hi All,
Thanks. I found the solution. The reason was that in the file "pmpsvc_config.xml" I did not put "https" and instead, I had "http". The moment I added "s", the issue got resolved.

Code: Select all

<client id="thinClient" type="html-new" uri="https://aaaaaaaaaaaaaa.com/tm1web/Contributor.jsp">
Thanks,
Paul.

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