TM1 Subset Disappears?

Post Reply
Peter Picazio
Posts: 20
Joined: Sun Mar 10, 2019 9:06 pm
OLAP Product: TM1
Version: Planning Analytics 2.0
Excel Version: Excel version 2013

TM1 Subset Disappears?

Post by Peter Picazio » Mon Apr 08, 2019 5:38 pm

A user has cube open and clicks on a dimension to select a subset. The subset window opens but then appears to disappear and the user cannot find it. TM1 is locked-up (user cannot do anything else) until the subset window is either closed or a member selection is made but they cannot see the subset window. How do we resolve this?

User avatar
gtonkin
MVP
Posts: 717
Joined: Thu May 06, 2010 3:03 pm
OLAP Product: TM1
Version: PAL 2.0.3
Excel Version: 2016 64-bit
Location: JHB, South Africa
Contact:

Re: TM1 Subset Disappears?

Post by gtonkin » Mon Apr 08, 2019 6:15 pm

Could be that the window is off the viewable area of the screen.
Try using the Windows key + the arrow keys to bring it back into view - you may need to repeat directions to get it back.
This often happens after you have had another monitor connected.

User avatar
macsir
Community Contributor
Posts: 643
Joined: Wed May 30, 2012 6:50 am
OLAP Product: TM1, SSAS
Version: 9.5 - 10.2
Excel Version: 97 - 2013
Contact:

Re: TM1 Subset Disappears?

Post by macsir » Mon Apr 08, 2019 8:50 pm

I often use alt+space keys to show the little "move" menu, and then use arrow keys to bring it back to the center of the screen. :lol:
In TM1,the answer is always yes though sometimes with a but....
http://tm1sir.blogspot.com.au/

User avatar
Alan Kirk
Site Admin
Posts: 5991
Joined: Sun May 11, 2008 2:30 am
OLAP Product: TM1
Version: PA2 Classic (PAW-free zone)
Excel Version: 2010 and 2016
Location: Sydney, Australia
Contact:

Re: TM1 Subset Disappears?

Post by Alan Kirk » Mon Apr 08, 2019 10:44 pm

The previous answers cover how to get around it. If you want all the ins and outs of why it happens, you'll find them here:

https://www.youtube.com/watch?v=xXXrw1sXbD0
"To them, equipment failure is terrifying. To me, it’s 'Tuesday.' "
-----------
Before posting, please check the documentation, the FAQ, the Search function and FOR THE LOVE OF GLUB the Request Guidelines.

Post Reply