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About the "500 Internal Server Error" message when you click on an RFE link in this forum

Posted: Thu Apr 21, 2016 9:17 pm
by Alan Kirk
This has been discussed in some of the threads below, but not everyone will have read every thread. Accordingly I'm putting this up in a prominent position.

Most of the more recent threads contain links to the corresponding Request For Enhancement submission on the IBM developerWorks site. (Their caPiTaLiSAtion, not mine. Englussh, who needz it?) Most commonly this will result in you seeing the error below:
2016-04-22_DeveloperWorks.jpg (75.33 KiB) Viewed 11077 times
In fact the content is usually available, and of course well designed websites do not deliver bogus error messages to users.

But this is an IBM website.

To view the deVELopERWorkS site, you need to have a login. If you have one, click on the Sign in link at the top right. You should end up somewhere like this:
2016-04-22_DeveloperWorks2.jpg (58.38 KiB) Viewed 11077 times
So having logged in you can view the RFE, right? No, that would only happen on a well designed website.

But this is an IBM website.

Instead you just go back to the Internal Server Error page that you saw before. The difference is that your name should now be shown in the top right. Leave that tab open in your browser and make your way back to the post in this forum which contains the link. Now that you are logged into the dEVELOPERwORKS site, the link will take you to the "content (which is) not available" without any error message. (Assuming that the link has been entered correctly, which most are.)