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PMR 34566 - NAMESPACE_NOT_ACTIVE Error when Deploying App

Posted: Thu Jan 10, 2013 4:51 am
Hi All,

We recently upgraded from 9.5.1 to 9.5.2 FP2 on Windows 2008 R2 version on 64-bit OS. 9.5.1 was uninstalled first.
It passed UAT but we didn't think to test deploying a new app as part of our testing (how far do you go with testing an upgrade?)

We get the same error message as PMR67945 - ... wg1PM67945- except in this instance, the error occurred after an upgrade from 9.5.2 to 10.1.

IBM cannot reproduce it so they were reluctant to escalate it to development at first.
Today, they have escalated it and on their request, I sent them the PMPSVC.log, TM1Web.log, logs from BI Server, Fiddler logs and config files.

Has any 9.5.2 user encountered this issue?


Re: PMR 34566 - NAMESPACE_NOT_ACTIVE Error when Deploying Ap

Posted: Tue Feb 12, 2013 5:56 am
Finally, a workaround from IBM for this problem.

The workaround is to remove all TM1 Administrators except for one (not counting the system Admin group).
Then, deploy the new app and add other administrators later on.

This is fixed in version 10.1 which involves code changes to Internal Java Libraries.
However, they were reluctant to fix these liobraries in 9.5.2.