TM1 Forum

Can you find this folder or not "TM1_INSTALLATION_PATH\webapps\tm1web\WEB-INF\logs"? Please put some snapshots here.

I would say probably and I do have lots of unused/obsolete objects to remove.

Just want to update, looks like the login duration is stable and fast after cleaning lots of obsolete Performance Modeler additions out. Can't say it is 100% the reason but the login period is indeed improved. The cleaning is still in progress.

enable tm1web log and you can see the details.

Do you have multiple versions on the server? Or going to the wrong Cognos Configuration?

Mac, I've literally just done it. The best thing for me was the series of videos on you tube. It's on the IBM channel. Find the play list and follow them. Some bits have moved away from the videos but what you need to do instead is covered in the video comments, Jim. PS. I would include the link bu...

Try the two options to see if it helps
1. Stop the service first, make the change and then start the service again.
2. https://www-01.ibm.com/support/docview. ... wg22008559

1, Are you using custom certificates? Yes, tm1ca_v2.pem 2a, Are you using IIS as a webserver for your CAM-installation? Yes 2b, Is the database server for the BI-installation on the same machine? DB Server is another server 3, AV can be the death of everything. Would it be possible to turn it off wh...

Thanks for sharing, both. I will google around for installation steps.

Hi, all
We are experiencing IBM audit and Partner recommended to install this tool going forward. Could anyone share any idea about this tool? Is it easy to install? Thanks.

Just want to share, with REST API, it is possible now.
It can GET(download) and PATCH(update) now at least in 10.2.2 FP7.

Do you use SSL? If so, between which components? Is BI and TM1 installed on the same server? Is TM1 installed on one or multiple servers? Do you have any anti-virus on the servers? Would it be possible for you to test with native login once to see if you still if its still slow? 1.Yes, UseSSL=T but...

There should be "CAM_LPSvr.exe" processes. Do they consume CPU during slow user connections? It can consume the whole core (for example, 25% in 4-core processor). If so, try to kill it in Task manager. Cognos will recreate new, if it needs. And the most obvious (sorry if I didn't find this above ;)...

Hi, When you log in to TM1 with ISM=5, TM1 checks CAM client*group mapping (and adds new client if any). This can be reason How many groups do you have in TM1? How many groups does the "slow" user belong to? Do you have any rules in }Clientgroups cube? Any feeders from it? Does the problem affect a...

Just want to share, The login duration was slowed down to around 20 seconds and I checked the DEBUG server log. There is no ERROR or WARNING at all. Compared to a login from fresh reboot, the log is showing more 105416 [] DEBUG 2019-06-19 05:59:55.385 TM1.Event mt_WaitForMultipleObjects: Timed out. ...

Anything suspicious in your tm1admsrv log files? May be worthwhile adding some additional loggers in your tm1s-log.properties to see if there is anything untoward going on e.g. log4j.logger.TM1.Server.Network=DEBUG, STATS log4j.appender.STATS=org.apache.log4j.SharedMemoryAppender log4j.appender.STA...

By the way, TM1 web was also slow when I had the issue. Now it takes around 15 seconds to show applications and views after open the URL in Chrome.

Once you are logged in are there further issues or is it only login that sees the delays? Do you have access to Cognos BI Security to see if anything odd is occuring at that end? My guess would be that the 'normal' identifiers for TM1 are clear so it could be a BI related issue? Thanks, no further ...

gtonkin wrote: ↑

Fri Jun 07, 2019 4:18 pm

Is there a difference when you use the server name vs the IP address? Have had numerous issues when the DNS is fritzed - it takes forever to connect the dots.

I tried using IP in architect. No difference and still slow. Thanks