type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: java.lang.NullPointerException
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:502)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:430)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
com.ibm.cognos.tm1.web.GzipFilter.doFilter(GzipFilter.java:56)
root cause
java.lang.NullPointerException
com.ibm.cognos.tm1.planning.PlanningApp.extractHostServerInfo(PlanningApp.java:72)
com.ibm.cognos.tm1.web.pages.ContributorJsp.RegisterApplication(ContributorJsp.java:51)
com.ibm.cognos.tm1.web.pages.ContributorJsp.onPageLoad(ContributorJsp.java:117)
com.ibm.cognos.tm1.web.pages.JspPageBase.service(JspPageBase.java:34)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:388)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
com.ibm.cognos.tm1.web.GzipFilter.doFilter(GzipFilter.java:56)
note The full stack trace of the root cause is available in the Apache Tomcat/6.0.35 logs.
2014-01-06 08:27:19,814 [Thread-13] ERROR (jmxupdate) com.ibm.cognos.fpmsvc.jmx.JMXUpdateThread - An exception occurred while updating jmx bean:
java.lang.NullPointerException
at com.ibm.cognos.fpmsvc.config.FPMConfig.getResourceManager(FPMConfig.java:565)
at com.ibm.cognos.fpmsvc.exception.FPMSVCException.getMessageText(FPMSVCException.java:92)
at com.ibm.cognos.fpmsvc.exception.FPMSVCException.<init>(FPMSVCException.java:67)
at com.ibm.cognos.fpmsvc.jmx.SessionInfoAgent.setSessionInfoMBean(SessionInfoAgent.java:67)
at com.ibm.cognos.fpmsvc.jmx.JMXUpdateThread.run(JMXUpdateThread.java:36)
Did you set up TM1 Application with FQDN ? For some reason TM1 Application Web required FQDN to work. This is the exact error I ham seeing if IP address is used in the URL.