TM1 Forum

HI,
I just joined in the team.
I hope I am sending this query to the right group.
We are on tm1 102.2.2 version and tm1server.log file has stopped updating logs, is there any idea why it is happening and how I can check if any locks and please advise how it can be resolved.

Thanks in advance.

Regards,
Neelima

Hi Neelima, welcome,
I've seen this happen a good amount in 10.2.2, not 100% sure of the reason but it may happen because someone opens the file from the OS. The only way to recover (that I know of of) is to restart the DB.
We often noted that the DB would fail sometime after the logs stopped being updated, never proved it was related though, so its worth planning a restart once you see the issue arise.
Cheers,

we had this in 2.0.4 on the cloud, IBM was not able to find out the reason, a simple db restart solved it

Thanks Steve, re-starting the services triggered server log update.