Hi All,
When I try to pull some views from the package, It shows 'working' but then nothing appears (not even an error message). This happens only for some views and remaining are opening without any issue.
Also all the views open in TM1 web url. Only Cafe is causing trouble.
Anyone faced such a situation before?
Thanks in Advance
Unable to pull views in TM1 Cafe
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- Community Contributor
- Posts: 248
- Joined: Tue Nov 01, 2011 10:31 am
- OLAP Product: TM1
- Version: All
- Excel Version: All
- Location: Manchester
- Contact:
Re: Unable to pull views in TM1 Cafe
What is listed in the logs?
-
- Posts: 9
- Joined: Tue Feb 07, 2017 2:48 pm
- OLAP Product: IBM Cognos TM1
- Version: 10.2.2
- Excel Version: 2010
Re: Unable to pull views in TM1 Cafe
The log file goes something like this:
# 2017/09/08 10:35:15.524
[Severity=Information]
[Exit] HideLoadingForm()
[Thread=1, Background=True, Pool=False]
[ms=0]
> Framework.AsyncCall.SendException(Object obj)
> Framework.AsyncCall.ExceptionCallback(Exception ex)
> Framework.AsyncItem`3.OnError(Exception ex)
> CognosOfficeReporting.CallWrapper`3.onError(Exception error, Tag tag)
< CognosOfficeReporting.CUILoadingForm.HideLoadingForm()
m_LoadingFormRefCounter = -1
Visible = False
# 2017/09/08 10:35:16.757
[Severity=Verbose]
[Entry] SelectNode(TreeNode node)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
# 2017/09/08 10:35:16.760
[Severity=Verbose]
[Entry] ToggleNode(TreeNode node, Boolean bSelectNode)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
> CognosOfficeReporting.MultiSelectTreeView.ToggleNode(TreeNode node, Boolean bSelectNode)
# 2017/09/08 10:35:16.762
[Severity=Verbose]
[Exit] ToggleNode(TreeNode node, Boolean bSelectNode)
[Thread=1, Background=True, Pool=False]
[ms=0]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
< CognosOfficeReporting.MultiSelectTreeView.ToggleNode(TreeNode node, Boolean bSelectNode)
# 2017/09/08 10:35:16.764
[Severity=Verbose]
[Entry] OnBeforeSelect(TreeViewCancelEventArgs e)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
> CognosOfficeReporting.MultiSelectTreeView.OnBeforeSelect(TreeViewCancelEventArgs e)
# 2017/09/08 10:35:16.767
[Severity=Verbose]
[Exit] OnBeforeSelect(TreeViewCancelEventArgs e)
[Thread=1, Background=True, Pool=False]
[ms=0]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
< CognosOfficeReporting.MultiSelectTreeView.OnBeforeSelect(TreeViewCancelEventArgs e)
# 2017/09/08 10:35:16.770
[Severity=Verbose]
[Entry] OnAfterSelect(TreeViewEventArgs e)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
> CognosOfficeReporting.MultiSelectTreeView.OnAfterSelect(TreeViewEventArgs e)
# 2017/09/08 10:35:16.773
[Severity=Verbose]
[Exit] OnAfterSelect(TreeViewEventArgs e)
[Thread=1, Background=True, Pool=False]
[ms=0]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
< CognosOfficeReporting.MultiSelectTreeView.OnAfterSelect(TreeViewEventArgs e)
# 2017/09/08 10:35:16.777
[Severity=Verbose]
[Exit] SelectNode(TreeNode node)
[Thread=1, Background=True, Pool=False]
[ms=17]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
< CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
# 2017/09/08 10:35:18.070
[Severity=Information]
[Entry] ShowLoadingForm(Boolean allowCancel)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.ApplicationView.CUIManager_MouseUp(Object sender, MouseEventArgs e)
> CognosOfficeReporting.ApplicationPresenter.View_DragEnd(Object sender, MouseEventArgs e)
> CognosOfficeReporting.UIManager.DragEnd(Object sender, MouseEventArgs e)
> CognosOfficeReporting.MapUI.DragEnd(ScreenMouseEventArgs e)
> CognosOfficeReporting.LoadingForms.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CUILoadingForm.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CallWrapper`3..ctor(CUILoadingForm form, In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker cancel)
> CognosOfficeReporting.CUILoadingForm.ShowLoadingForm(Boolean allowCancel)
# 2017/09/08 10:35:18.080
[Severity=Information]
[Exit] ShowLoadingForm(Boolean allowCancel)
[Thread=1, Background=True, Pool=False]
[ms=8]
> CognosOfficeReporting.ApplicationView.CUIManager_MouseUp(Object sender, MouseEventArgs e)
> CognosOfficeReporting.ApplicationPresenter.View_DragEnd(Object sender, MouseEventArgs e)
> CognosOfficeReporting.UIManager.DragEnd(Object sender, MouseEventArgs e)
> CognosOfficeReporting.MapUI.DragEnd(ScreenMouseEventArgs e)
> CognosOfficeReporting.LoadingForms.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CUILoadingForm.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CallWrapper`3..ctor(CUILoadingForm form, In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker cancel)
< CognosOfficeReporting.CUILoadingForm.ShowLoadingForm(Boolean allowCancel)
m_LoadingFormRefCounter = 1
# 2017/09/08 10:35:18.234
[Severity=Information]
[Entry] HideLoadingForm()
[Thread=1, Background=True, Pool=False]
> Framework.AsyncCall.SendComplete(Object ignored)
> Framework.AsyncCall.CompleteCallback()
> Framework.AsyncItem`3.OnComplete()
> CognosOfficeReporting.CallWrapper`3.onComplete(Out result, Tag tag)
> CognosOfficeReporting.CUILoadingForm.HideLoadingForm()
# 2017/09/08 10:35:18.243
[Severity=Information]
[Exit] HideLoadingForm()
[Thread=1, Background=True, Pool=False]
[ms=3]
> Framework.AsyncCall.SendComplete(Object ignored)
> Framework.AsyncCall.CompleteCallback()
> Framework.AsyncItem`3.OnComplete()
> CognosOfficeReporting.CallWrapper`3.onComplete(Out result, Tag tag)
< CognosOfficeReporting.CUILoadingForm.HideLoadingForm()
m_LoadingFormRefCounter = 0
Visible = False
# 2017/09/08 10:35:18.248
[Severity=Information]
[Entry] ShowLoadingForm(Boolean allowCancel)
[Thread=1, Background=True, Pool=False]
> Framework.AsyncCall.SendComplete(Object ignored)
> Framework.AsyncCall.CompleteCallback()
> Framework.AsyncItem`3.OnComplete()
> CognosOfficeReporting.CallWrapper`3.onComplete(Out result, Tag tag)
> CognosOfficeReporting.MapUI.GetTreeNodeData_Complete(Object dragData, SheetCoordinate sc)
> CognosOfficeReporting.WorkbookMapper.DropView(CDLAnalysis report, SheetCoordinate sc)
> CognosOfficeReporting.LoadingForms.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CUILoadingForm.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CallWrapper`3..ctor(CUILoadingForm form, In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker cancel)
> CognosOfficeReporting.CUILoadingForm.ShowLoadingForm(Boolean allowCancel)
# 2017/09/08 10:35:18.258
[Severity=Information]
[Exit] ShowLoadingForm(Boolean allowCancel)
[Thread=1, Background=True, Pool=False]
[ms=7]
> Framework.AsyncCall.SendComplete(Object ignored)
> Framework.AsyncCall.CompleteCallback()
> Framework.AsyncItem`3.OnComplete()
> CognosOfficeReporting.CallWrapper`3.onComplete(Out result, Tag tag)
> CognosOfficeReporting.MapUI.GetTreeNodeData_Complete(Object dragData, SheetCoordinate sc)
> CognosOfficeReporting.WorkbookMapper.DropView(CDLAnalysis report, SheetCoordinate sc)
> CognosOfficeReporting.LoadingForms.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CUILoadingForm.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CallWrapper`3..ctor(CUILoadingForm form, In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker cancel)
< CognosOfficeReporting.CUILoadingForm.ShowLoadingForm(Boolean allowCancel)
m_LoadingFormRefCounter = 1
# 2017/09/08 10:35:15.524
[Severity=Information]
[Exit] HideLoadingForm()
[Thread=1, Background=True, Pool=False]
[ms=0]
> Framework.AsyncCall.SendException(Object obj)
> Framework.AsyncCall.ExceptionCallback(Exception ex)
> Framework.AsyncItem`3.OnError(Exception ex)
> CognosOfficeReporting.CallWrapper`3.onError(Exception error, Tag tag)
< CognosOfficeReporting.CUILoadingForm.HideLoadingForm()
m_LoadingFormRefCounter = -1
Visible = False
# 2017/09/08 10:35:16.757
[Severity=Verbose]
[Entry] SelectNode(TreeNode node)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
# 2017/09/08 10:35:16.760
[Severity=Verbose]
[Entry] ToggleNode(TreeNode node, Boolean bSelectNode)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
> CognosOfficeReporting.MultiSelectTreeView.ToggleNode(TreeNode node, Boolean bSelectNode)
# 2017/09/08 10:35:16.762
[Severity=Verbose]
[Exit] ToggleNode(TreeNode node, Boolean bSelectNode)
[Thread=1, Background=True, Pool=False]
[ms=0]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
< CognosOfficeReporting.MultiSelectTreeView.ToggleNode(TreeNode node, Boolean bSelectNode)
# 2017/09/08 10:35:16.764
[Severity=Verbose]
[Entry] OnBeforeSelect(TreeViewCancelEventArgs e)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
> CognosOfficeReporting.MultiSelectTreeView.OnBeforeSelect(TreeViewCancelEventArgs e)
# 2017/09/08 10:35:16.767
[Severity=Verbose]
[Exit] OnBeforeSelect(TreeViewCancelEventArgs e)
[Thread=1, Background=True, Pool=False]
[ms=0]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
< CognosOfficeReporting.MultiSelectTreeView.OnBeforeSelect(TreeViewCancelEventArgs e)
# 2017/09/08 10:35:16.770
[Severity=Verbose]
[Entry] OnAfterSelect(TreeViewEventArgs e)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
> CognosOfficeReporting.MultiSelectTreeView.OnAfterSelect(TreeViewEventArgs e)
# 2017/09/08 10:35:16.773
[Severity=Verbose]
[Exit] OnAfterSelect(TreeViewEventArgs e)
[Thread=1, Background=True, Pool=False]
[ms=0]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
> CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
< CognosOfficeReporting.MultiSelectTreeView.OnAfterSelect(TreeViewEventArgs e)
# 2017/09/08 10:35:16.777
[Severity=Verbose]
[Exit] SelectNode(TreeNode node)
[Thread=1, Background=True, Pool=False]
[ms=17]
> CognosOfficeReporting.MultiSelectTreeView.OnMouseDown(MouseEventArgs e)
< CognosOfficeReporting.MultiSelectTreeView.SelectNode(TreeNode node)
# 2017/09/08 10:35:18.070
[Severity=Information]
[Entry] ShowLoadingForm(Boolean allowCancel)
[Thread=1, Background=True, Pool=False]
> CognosOfficeReporting.ApplicationView.CUIManager_MouseUp(Object sender, MouseEventArgs e)
> CognosOfficeReporting.ApplicationPresenter.View_DragEnd(Object sender, MouseEventArgs e)
> CognosOfficeReporting.UIManager.DragEnd(Object sender, MouseEventArgs e)
> CognosOfficeReporting.MapUI.DragEnd(ScreenMouseEventArgs e)
> CognosOfficeReporting.LoadingForms.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CUILoadingForm.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CallWrapper`3..ctor(CUILoadingForm form, In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker cancel)
> CognosOfficeReporting.CUILoadingForm.ShowLoadingForm(Boolean allowCancel)
# 2017/09/08 10:35:18.080
[Severity=Information]
[Exit] ShowLoadingForm(Boolean allowCancel)
[Thread=1, Background=True, Pool=False]
[ms=8]
> CognosOfficeReporting.ApplicationView.CUIManager_MouseUp(Object sender, MouseEventArgs e)
> CognosOfficeReporting.ApplicationPresenter.View_DragEnd(Object sender, MouseEventArgs e)
> CognosOfficeReporting.UIManager.DragEnd(Object sender, MouseEventArgs e)
> CognosOfficeReporting.MapUI.DragEnd(ScreenMouseEventArgs e)
> CognosOfficeReporting.LoadingForms.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CUILoadingForm.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CallWrapper`3..ctor(CUILoadingForm form, In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker cancel)
< CognosOfficeReporting.CUILoadingForm.ShowLoadingForm(Boolean allowCancel)
m_LoadingFormRefCounter = 1
# 2017/09/08 10:35:18.234
[Severity=Information]
[Entry] HideLoadingForm()
[Thread=1, Background=True, Pool=False]
> Framework.AsyncCall.SendComplete(Object ignored)
> Framework.AsyncCall.CompleteCallback()
> Framework.AsyncItem`3.OnComplete()
> CognosOfficeReporting.CallWrapper`3.onComplete(Out result, Tag tag)
> CognosOfficeReporting.CUILoadingForm.HideLoadingForm()
# 2017/09/08 10:35:18.243
[Severity=Information]
[Exit] HideLoadingForm()
[Thread=1, Background=True, Pool=False]
[ms=3]
> Framework.AsyncCall.SendComplete(Object ignored)
> Framework.AsyncCall.CompleteCallback()
> Framework.AsyncItem`3.OnComplete()
> CognosOfficeReporting.CallWrapper`3.onComplete(Out result, Tag tag)
< CognosOfficeReporting.CUILoadingForm.HideLoadingForm()
m_LoadingFormRefCounter = 0
Visible = False
# 2017/09/08 10:35:18.248
[Severity=Information]
[Entry] ShowLoadingForm(Boolean allowCancel)
[Thread=1, Background=True, Pool=False]
> Framework.AsyncCall.SendComplete(Object ignored)
> Framework.AsyncCall.CompleteCallback()
> Framework.AsyncItem`3.OnComplete()
> CognosOfficeReporting.CallWrapper`3.onComplete(Out result, Tag tag)
> CognosOfficeReporting.MapUI.GetTreeNodeData_Complete(Object dragData, SheetCoordinate sc)
> CognosOfficeReporting.WorkbookMapper.DropView(CDLAnalysis report, SheetCoordinate sc)
> CognosOfficeReporting.LoadingForms.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CUILoadingForm.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CallWrapper`3..ctor(CUILoadingForm form, In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker cancel)
> CognosOfficeReporting.CUILoadingForm.ShowLoadingForm(Boolean allowCancel)
# 2017/09/08 10:35:18.258
[Severity=Information]
[Exit] ShowLoadingForm(Boolean allowCancel)
[Thread=1, Background=True, Pool=False]
[ms=7]
> Framework.AsyncCall.SendComplete(Object ignored)
> Framework.AsyncCall.CompleteCallback()
> Framework.AsyncItem`3.OnComplete()
> CognosOfficeReporting.CallWrapper`3.onComplete(Out result, Tag tag)
> CognosOfficeReporting.MapUI.GetTreeNodeData_Complete(Object dragData, SheetCoordinate sc)
> CognosOfficeReporting.WorkbookMapper.DropView(CDLAnalysis report, SheetCoordinate sc)
> CognosOfficeReporting.LoadingForms.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CUILoadingForm.CallWithRetry(In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker onCancel)
> CognosOfficeReporting.CallWrapper`3..ctor(CUILoadingForm form, In args, DoWork`2<Out,In> method, OnComplete`2<Out,Tag> complete, OnError`1<Tag> error, RetryTest retry, Tag tag, MethodInvoker cancel)
< CognosOfficeReporting.CUILoadingForm.ShowLoadingForm(Boolean allowCancel)
m_LoadingFormRefCounter = 1
-
- Regular Participant
- Posts: 159
- Joined: Fri Aug 12, 2016 10:02 am
- OLAP Product: tm1
- Version: 10.2.0 - 10.3.0
- Excel Version: 2010
Re: Unable to pull views in TM1 Cafe
maybe you data in vie so big and you need config CAFE for this dataset?
try change params in cafe ->IBM cognos -> parapmetars -> ibm cognos analysis
try change params in cafe ->IBM cognos -> parapmetars -> ibm cognos analysis
-
- Posts: 9
- Joined: Tue Feb 07, 2017 2:48 pm
- OLAP Product: IBM Cognos TM1
- Version: 10.2.2
- Excel Version: 2010
Re: Unable to pull views in TM1 Cafe
Thanks for your suggestions. Looks like we had a compatibility issue. TM1 was upgraded to Fix Pack 7, but Cafe was still in Fix Pack 4.