PAX for Excel 2013 is Slow Slow Slow

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ssproul
Posts: 5
Joined: Fri Apr 28, 2017 2:32 pm
OLAP Product: TM1
Version: 10.2
Excel Version: 2013

PAX for Excel 2013 is Slow Slow Slow

Post by ssproul »

I will provide more details as requested, however - At a high level we have some users that are working with the PAX tool in TM1, and they are experiencing tremendous slowdown in the EXCEL application. For instance, they will have 3-5 second delays in basic excel navigation using arrow keys, and application of shading in cells - activities completely unrelated to TM1.

The Excel displays the the Message: "Excel is running into problems with the 'ibm framework for office' add-in. ...
error.png
error.png (9.81 KiB) Viewed 2535 times
Are there any known issues with the PAX tool that we can correct right off the bat?

We have opened a ticket with IBM on this also.

As I mentioned earlier - please let me know if you need additional information. This is really a barrier to acceptance for the users. (I can't blame them either)


Thanks


Steve
Paul Segal
Community Contributor
Posts: 306
Joined: Mon May 12, 2008 8:11 am
OLAP Product: TM1
Version: TM1 11 and up
Excel Version: Too many to count

Re: PAX for Excel 2013 is Slow Slow Slow

Post by Paul Segal »

I've been doing some testing on PAX, on 2013 and 2010, and I don't get this behaviour. You may want to get the latest Fix Central versions of PAx and PAW: https://www-01.ibm.com/support/docview. ... wg24043782
Paul
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