Slice to Excel

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mcguija
Posts: 28
Joined: Thu Dec 29, 2011 4:39 pm
OLAP Product: Cognos
Version: 9.5.2
Excel Version: 2003

Slice to Excel

Post by mcguija »

Hi,

I'm running 9.5.2, FP1, HF6.

Yesterday I had to re-install the Tm1server app layer and now my slice to Excel, export to excel and .pdf from TM1Web is not working.

Here is the error message.

Operation Failed

--------------------------------------------------------------------------------

System has encountered a problem while handling your request.
Please try again.
If you keep having trouble, please contact your system administrator for assistance.


I found something on permission on tm1webex folders but them seem fine.

Any ideas?

j.
User avatar
rkaif
Community Contributor
Posts: 328
Joined: Fri Sep 05, 2008 6:58 pm
OLAP Product: IBM Cognos TM1
Version: 9.1 or later
Excel Version: 2003 or later

Re: Slice to Excel

Post by rkaif »

Do a complete uninstall.
Delete the C:\Documents and Settings\Username\Application Data\Applix folder
Make sure you have installed all the per-requisites for TM1 (like .NEt framework etc)
Install TM1 again

These steps resolve most of the install issues.
Cheers!
Rizwan Kaif
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