TSA_WINSERVICE is not Running

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Acc_Moonwalk
Posts: 32
Joined: Fri May 27, 2011 9:06 am
OLAP Product: TM1
Version: 9.4
Excel Version: 2003

TSA_WINSERVICE is not Running

Post by Acc_Moonwalk »

Hi ,

I am unable to start this service , I am getting the below error message .

##### why this service will stop

************* Cannot start the TM1 server - xxx Test service on local computer *********************

*************** Error 1069: The service did not start due to logon failure *************************

Regards
Ashok
Paul Segal
Community Contributor
Posts: 306
Joined: Mon May 12, 2008 8:11 am
OLAP Product: TM1
Version: TM1 11 and up
Excel Version: Too many to count

Re: TSA_WINSERVICE is not Running

Post by Paul Segal »

Check the username and logon being used by the service (right click on the Tm1 server in Services and select Properties, then the Log On tab). Make sure the account includes the domain name - e.g. thedomain\username, and that both password fields are correct.
Paul
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