- One technical support person in the global finance function who can maintain the TM1 application and undertake additional builds for finance
- No one in global finance but one technical support person in IT who can maintain the TM1 application and undertake additional builds for finance
- No one anywhere in the company but rely on an annual support contract from the company that developed the software to maintain it and extend it as required by finance
If you were running Finance or IT, what general support and maintenance resources would you feel would be appropriate and where would you have them reporting, into IT, into Finance, perhaps two people, one in each department as backup? Any advice out there? An examples of staffing that worked or staffing that failed you can share?