Hi all
Has anyone seen this error message before? Can't recall seeing it in any prior release - doesn't appear to be SSL or Certificate related. Cheers
TM1 9.4 - Perspectives/Client - Login Issue
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belair22
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TM1 9.4 - Perspectives/Client - Login Issue
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Alan Kirk
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Re: TM1 9.4 - Perspectives/Client - Login Issue
No, I haven't seen that. But given the fact that you're just running a local server I'd be looking at one of two things; either an issue with your options configuration (possible but unlikely), or a problem with either the control cubes or the custom user files or folders in your database directory.belair22 wrote:Hi all
Has anyone seen this error message before? Can't recall seeing it in any prior release - doesn't appear to be SSL or Certificate related. Cheers
I'd be inclined to shut down the local server, take a copy of the folder just in case, then blow away the }Clients dimension. (Probably the }Groups one and the }ClientGroups cube too.) When you restart these should be regenerated, though you'll need to log in under the generic Admin login.
"To them, equipment failure is terrifying. To me, it’s 'Tuesday.' "
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belair22
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Re: TM1 9.4 - Perspectives/Client - Login Issue
HI Alan - appreciate the reply.
Ignore the local server - had to amend the screenshot b/c of client confidentiality but I am connecting to a TM1 server on a different dedicated machine.
FYI the issue occurs for 10% of users - the remaining 90% work fine.
Ignore the local server - had to amend the screenshot b/c of client confidentiality but I am connecting to a TM1 server on a different dedicated machine.
FYI the issue occurs for 10% of users - the remaining 90% work fine.
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ScottW
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Re: TM1 9.4 - Perspectives/Client - Login Issue
You didn't mention if this issue was with integrated login or standard login ...
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belair22
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Re: TM1 9.4 - Perspectives/Client - Login Issue
Standard Log-in.
Nothing to do with Integrated log-in or LDAP.
Suprising no-one has seen this or has recalled seeing this in past versions - leads me to believe its specific to 9.4.
Nothing to do with Integrated log-in or LDAP.
Suprising no-one has seen this or has recalled seeing this in past versions - leads me to believe its specific to 9.4.
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Steve Rowe
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Re: TM1 9.4 - Perspectives/Client - Login Issue
Is it possible that the client is unable to read the .ini file for the application for some reason, possibly windows security?
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Alan Kirk
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Re: TM1 9.4 - Perspectives/Client - Login Issue
Now there IS a thought. What's the O/S on the client side of those having this problem... it wouldn't happen to be Vista would it?Steve Rowe wrote:Is it possible that the client is unable to read the .ini file for the application for some reason, possibly windows security?
This thread bears witness to a known problem with Vista and .ini files being in the same folder as the executable files:
http://forums.olapforums.com/viewtopic. ... 623&p=3609
"To them, equipment failure is terrifying. To me, it’s 'Tuesday.' "
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belair22
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Re: TM1 9.4 - Perspectives/Client - Login Issue
Quick Update:
Issue is non-TM1 related, a configuration issue (possibly on the Server or Client PC) - this specific PC is unable to do anything other than ping the server (no access to files on the server, can't remote onto the server) - just to confirm it is machine specific (majority of users don't have this issue).
Cheers.
Issue is non-TM1 related, a configuration issue (possibly on the Server or Client PC) - this specific PC is unable to do anything other than ping the server (no access to files on the server, can't remote onto the server) - just to confirm it is machine specific (majority of users don't have this issue).
Cheers.