TM1 Web x64 with Windows Server 2008

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andre lie
Posts: 49
Joined: Thu Jun 05, 2008 9:54 am

TM1 Web x64 with Windows Server 2008

Post by andre lie »

I am installing TM1 9.4 MR1 x64 on Windows Server 2008 64 bit. I choose TM1 Web. In the middle of installation, the process rolls back. However if I choose TM1 (server and client), the installation completes successfully.

Any clue to solve TM1 Web x64 installation on Windows Server 2008?

Thanks
Andre
ScottW
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Re: TM1 Web x64 with Windows Server 2008

Post by ScottW »

Which version of IIS?
Do you have x64 MS .Net frameworks installed?
How tight are the IIS and internet security settings?

I think TM1 web runs only on IIS 5 or 6 not 7, that was certainly the case for 9.1. Couldn't find anything in the 9.4 release notes as to IIS version.

You can also check %TEMP% for the "cognosinstall.log" and/or "tm1install.log" files (depending on whether the file naming has changed.)
Cheers,
Scott W
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andre lie
Posts: 49
Joined: Thu Jun 05, 2008 9:54 am

Re: TM1 Web x64 with Windows Server 2008

Post by andre lie »

Windows Server 2008 comes with IIS 7. I hvae .net 3.0 x64 framework installed
The TM1x64Install.log shows:

Property(C): TM1WEB_EX_MSG = The TM1 installation was unable to create a backup copy of the previous TM1 Web files on your computer. To continue, do one of the following: Stop any Windows services or programs that may be locking the TM1 Web files. Or, select a different installation directory for the new TM1 Web files.

In fact, I can manually create folder and file in inetpub/wwwroot folder. I also change the installation to other directory than inetpub/wwwroot but gives the same result

andre
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