Workflow 9.5 - Error in smSelectTask

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ashwinchitkara
Posts: 21
Joined: Mon Aug 09, 2010 7:52 pm
OLAP Product: Cognos TM1
Version: 9.5
Excel Version: 2003

Workflow 9.5 - Error in smSelectTask

Post by ashwinchitkara »

I have a question with regards to TM1 Workflow 9.5 module.

I have setup a process with a Task related to an Input Workbook as an Admin.

When I login as the Submitter I see the Task within the 'All Tasks List'. On selecting the relevant task the Workbook opens up with an error msg "Error in smSetButtonStates. 91 Object variable or with block variable not set".

Normally without this msg I would have seen the 'All Actions" buttons with a choice of Approve, Submit, Reject etc.

This happens within the Perspective Workflow setup (with the native 9.5 Workflow). However this error does not happen when used with the Web. As the client cannot use web this appears to be a major issue.

Has anyone had similar error msg? We have opened a TAR with IBM support but have to still hear back from them.

I had read in some threads about errors (not similar) which were due to Killbits updates being sent by Microsoft. Could these be interfering with the Excel Addin used by TM1 workflow (v9.5)?


Thanks,

Ashwin
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