tm1sd error

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jshurak
Posts: 9
Joined: Thu Aug 28, 2008 7:59 pm

tm1sd error

Post by jshurak »

I have a client that is running into some errors while trying to install an instance as a service. The client is running from the command prompt and receiving the following reply upon execution:

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StartServiceCtrlDispatcher being called.

This may take several seconds.  Please wait.
The syntax appears correct: tm1sd -install service name directory name but for some reason he is receiving this message.

He's trying to install 32 bit 9.4. Has anyone run into an error like this?
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paulsimon
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OLAP Product: TM1
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Re: tm1sd error

Post by paulsimon »

Hi

The full syntax is

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tm1sd -install <-nServiceName> <-zConfigPath> <-uUserName> <-wPassword>
I would also check that the ConfigPath does have a valid TM1S.CFG file, and that it does have a DataDirectory entry that points to where the cubes are.

The user id needs to have local admin rights on the server. I am not sure of the latest recommendation. I have always used applix_subsystem, but I guess it should now be TM1_subsystem.

The User Id needs to be fully qualified with the machine or domain name eg MYBOX\Applix_Subsystem where MYBOX is the name of the Windows Server

Regards

Paul Simon
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