Hello,
I could not able to see the server instances(like A,B) in a particular server(12345) in my architect(local system). All though everything is running normal when I connect to the Remote dektop of the 12345 server. Similary I could see the other server instances like C,D which were in other server 78976 in my local architect. Only thing is A,B servers in 12345 server are not displaying in my loacal system architect.
Could anyone help me out regarding this.
Unable to see server instances in a server, in the architect
- Steve Rowe
- Site Admin
- Posts: 2417
- Joined: Wed May 14, 2008 4:25 pm
- OLAP Product: TM1
- Version: TM1 v6,v7,v8,v9,v10,v11+PAW
- Excel Version: Nearly all of them
Re: Unable to see server instances in a server, in the architect
Usually one of these
1. Client can not see server over network.
2. Client version differences mean that they can see but not talk to either, apply the TLS switch.
3. SSL certs on client side expired, apply new certs
HTH
1. Client can not see server over network.
2. Client version differences mean that they can see but not talk to either, apply the TLS switch.
3. SSL certs on client side expired, apply new certs
HTH
Technical Director
www.infocat.co.uk
www.infocat.co.uk
-
- Posts: 47
- Joined: Thu Jun 21, 2018 8:33 am
- OLAP Product: IBM cognos
- Version: 10.2.2
- Excel Version: 2013
Re: Unable to see server instances in a server, in the architect
Hello Steve,
As you mentioned, I checked the SSL certificate today. It shows the validity from oct 13 2018 to oct 14 2020, but i don't know when it was expired. I guess that might have expired before 13 oct and renewed on 13 oct. I have been facing the issue before 13 oct. So as my ssl certificates were updated do i need to reboot the server, because i am still facing the issue.
As you mentioned, I checked the SSL certificate today. It shows the validity from oct 13 2018 to oct 14 2020, but i don't know when it was expired. I guess that might have expired before 13 oct and renewed on 13 oct. I have been facing the issue before 13 oct. So as my ssl certificates were updated do i need to reboot the server, because i am still facing the issue.
- Steve Rowe
- Site Admin
- Posts: 2417
- Joined: Wed May 14, 2008 4:25 pm
- OLAP Product: TM1
- Version: TM1 v6,v7,v8,v9,v10,v11+PAW
- Excel Version: Nearly all of them
Re: Unable to see server instances in a server, in the architect
Did you check the other items mentioned?
Technical Director
www.infocat.co.uk
www.infocat.co.uk
-
- Posts: 47
- Joined: Thu Jun 21, 2018 8:33 am
- OLAP Product: IBM cognos
- Version: 10.2.2
- Excel Version: 2013
Re: Unable to see server instances in a server, in the architect
Hello Steve,
I checked other options too. The thing is instances in the server are lost, whenever I tried to start it, it is displaying as error 1067 process terminated unexpectedly. After rebooting the server which the instances are present, then I could see the instances back again. happening quiet often now. say for every 20 days. And happening in different environments as well like development, testing and production.
Thanks in Advance.
I checked other options too. The thing is instances in the server are lost, whenever I tried to start it, it is displaying as error 1067 process terminated unexpectedly. After rebooting the server which the instances are present, then I could see the instances back again. happening quiet often now. say for every 20 days. And happening in different environments as well like development, testing and production.
Thanks in Advance.