TM1 Web does not show any TM1 Service

Post Reply
pb26
Posts: 4
Joined: Fri Jun 29, 2018 5:18 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2010

TM1 Web does not show any TM1 Service

Post by pb26 »

ADMIN pb26 - Please do not double post, I've deleted your other post on an old thread.

I’ve a problem about TM1 Web .It does not display any TM1 service but available both Architect and Perspective. Any suggestion pleases advice.

• TM1 version 10.2.2 64 bit Fix pack 7
• WINDOW server 2016
Attachments
2.png
2.png (16.85 KiB) Viewed 3853 times
1.png
1.png (91.19 KiB) Viewed 3853 times
User avatar
jim wood
Site Admin
Posts: 3951
Joined: Wed May 14, 2008 1:51 pm
OLAP Product: TM1
Version: PA 2.0.7
Excel Version: Office 365
Location: 37 East 18th Street New York
Contact:

Re: TM1 Web does not show any TM1 Service

Post by jim wood »

Have you set the admin host in web?
Struggling through the quagmire of life to reach the other side of who knows where.
Shop at Amazon
Jimbo PC Builds on YouTube
OS: Mac OS 11 PA Version: 2.0.7
User avatar
Elessar
Community Contributor
Posts: 331
Joined: Mon Nov 21, 2011 12:33 pm
OLAP Product: PA 2
Version: 2.0.9
Excel Version: 2016
Contact:

Re: TM1 Web does not show any TM1 Service

Post by Elessar »

Which link are you using? "localhost:port/tm1web" or "FQDN:port/tm1web"?
Best regards, Alexander Dvoynev

TM1 and Data Science blog: 6th article - PAfE + VBA: Commit each cell without pressing “Commit” button.
pb26
Posts: 4
Joined: Fri Jun 29, 2018 5:18 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2010

Re: TM1 Web does not show any TM1 Service

Post by pb26 »

jim wood wrote: Fri Jun 29, 2018 11:50 am Have you set the admin host in web?
Thank you for advice. Yes I had set Admin Host name, IP or blank values but it does not show any service yet. However I can solve this case as below

1. Uninstall and Install again
2. Update SSL in ..\bin64\ssl and \bin\ssl
3. DONOT update SSL in webapps\pmpsvc\WEB-INF\bin64 --> I think this step because in another server I does not update.
4. Update Fix pack
5. Any configuration values is default
pb26
Posts: 4
Joined: Fri Jun 29, 2018 5:18 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2010

Re: TM1 Web does not show any TM1 Service

Post by pb26 »

Elessar wrote: Fri Jun 29, 2018 12:36 pm Which link are you using? "localhost:port/tm1web" or "FQDN:port/tm1web"?
Thank you for advice. Both localhost and IP/Server Name values but it does not show any service
However I can solve this case as below
1. Uninstall and Install again
2. Update SSL in ..\bin64\ssl and \bin\ssl
3. DONOT update SSL in webapps\pmpsvc\WEB-INF\bin64 --> I think this step because in another server I does not updated.
4. Update Fix pack
5. Any configuration values is default
User avatar
gtonkin
MVP
Posts: 1192
Joined: Thu May 06, 2010 3:03 pm
OLAP Product: TM1
Version: Latest and greatest
Excel Version: Office 365 64-bit
Location: JHB, South Africa
Contact:

Re: TM1 Web does not show any TM1 Service

Post by gtonkin »

I had to update the Java Keystore and make changes to the PMPSVC batch file too when I patched 10.2.2 FP4 previously.
Check on the forum or IBM for the process document, my batch file had the below which may give you some things to check:

Code: Select all

@echo off
set TM1_INSTALL_DIR=C:\Program Files\ibm\cognos\tm1_64
set SSL_Cert_Path=.\NewSSLCerts 20160617
@echo Update Java keystore
cd "%TM1_INSTALL_DIR%\bin64\jre\7.0\bin"
keytool -delete -alias applixca -keystore ..\lib\security\cacerts -storepass changeit
keytool -keystore ..\lib\security\cacerts -alias applixca -import -file "%TM1_INSTALL_DIR%\bin64\ssl\applixca.der" -storepass changeit -noprompt
@echo.
@echo Check that the certificate was added successfully - if not may need to run again or manually
pause

@echo Update NGTM1API and related files
copy /Y "%TM1_INSTALL_DIR%\webapps\pmpsvc\WEB-INF\bin64\NGTM1*.*" "%TM1_INSTALL_DIR%\bin64"

@echo Update the PMPSVC batch file and reinstall service
copy /Y "%SSL_Cert_Path%\service_pmpsvc.bat" "%TM1_INSTALL_DIR%\bin64"
cd "%TM1_INSTALL_DIR%\bin64"

cmd /K call service_pmpsvc uninstall
cmd /K call service_pmpsvc install
pb26
Posts: 4
Joined: Fri Jun 29, 2018 5:18 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2010

Re: TM1 Web does not show any TM1 Service

Post by pb26 »

Thanks for advice
gtonkin wrote: Mon Jul 02, 2018 2:25 pm I had to update the Java Keystore and make changes to the PMPSVC batch file too when I patched 10.2.2 FP4 previously.
Check on the forum or IBM for the process document, my batch file had the below which may give you some things to check:

Code: Select all

@echo off
set TM1_INSTALL_DIR=C:\Program Files\ibm\cognos\tm1_64
set SSL_Cert_Path=.\NewSSLCerts 20160617
@echo Update Java keystore
cd "%TM1_INSTALL_DIR%\bin64\jre\7.0\bin"
keytool -delete -alias applixca -keystore ..\lib\security\cacerts -storepass changeit
keytool -keystore ..\lib\security\cacerts -alias applixca -import -file "%TM1_INSTALL_DIR%\bin64\ssl\applixca.der" -storepass changeit -noprompt
@echo.
@echo Check that the certificate was added successfully - if not may need to run again or manually
pause

@echo Update NGTM1API and related files
copy /Y "%TM1_INSTALL_DIR%\webapps\pmpsvc\WEB-INF\bin64\NGTM1*.*" "%TM1_INSTALL_DIR%\bin64"

@echo Update the PMPSVC batch file and reinstall service
copy /Y "%SSL_Cert_Path%\service_pmpsvc.bat" "%TM1_INSTALL_DIR%\bin64"
cd "%TM1_INSTALL_DIR%\bin64"

cmd /K call service_pmpsvc uninstall
cmd /K call service_pmpsvc install
Post Reply