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PAW - missing dimensions and processes

Posted: Thu May 17, 2018 8:44 am
by Wim Gielis
Hello all,

I encounter an issue with PAW, being that in the navigation pane for Applications, Cubes, Dimensions, Processes,
Dimensions and Processes and control objects are missing:
only applications and cubes.jpg
only applications and cubes.jpg (15.88 KiB) Viewed 7066 times
Is this a setting that we can/should change, or more likely to be an installation issue ?

Many thanks,

Wim

Re: PAW - missing dimensions and processes

Posted: Thu May 17, 2018 9:36 am
by Edward Stuart
Have you installed Planning Analytics Workspace Local? (i.e. can you change the settings required) and what user are you logged in as?

Re: PAW - missing dimensions and processes

Posted: Thu May 17, 2018 10:40 am
by Wim Gielis
Hi Edward,

Yes, PAW Local (on premise).

The user is a member of the Admin group in TM1.

Re: PAW - missing dimensions and processes

Posted: Thu May 17, 2018 11:30 am
by Edward Stuart
Do you know what permissions the user has on Planning Analytics workspace?

Consumer, Analyst, Modeler, Administrator?

What type of security are you using? CAM?

Were there any errors on the setup screen post installation?

Re: PAW - missing dimensions and processes

Posted: Thu May 17, 2018 1:49 pm
by gtonkin
Could be permissions or version - I am logged in as Admin on PAW 2.0.4 running on Windows 2016 and see:
PAW_Control_Objects.PNG
PAW_Control_Objects.PNG (26.81 KiB) Viewed 7025 times
Further down are the Control Processes.

Re: PAW - missing dimensions and processes

Posted: Thu May 17, 2018 2:05 pm
by Wim Gielis
I have the same when I log on to PAW systems in the cloud (IBM cloud concierge). Then I see all nodes.
In this instance, the sceenshot is as shown.

I will get back to you Edward when I get the information, thanks.

Re: PAW - missing dimensions and processes

Posted: Thu May 17, 2018 2:17 pm
by Edward Stuart
It looks like you are a consumer/ analyst in PAW, it doesn't matter what rights you have in TM1

User Roles in PAW:
https://www.ibm.com/support/knowledgece ... hc_bts_rcb

If you are a modeler/ administrator then you can access additional functionality in PAW.

You should be able to tell your access via My Account/ Administer via the top right navigation options

Re: PAW - missing dimensions and processes

Posted: Thu May 17, 2018 4:20 pm
by gtonkin
What I did pick up from the installing PAW on Windows 2016 Youtube video is that the *first* user to log into PAW is deemed the administrator from there on out. Not sure how you change this or where at this stage.

Re: PAW - missing dimensions and processes

Posted: Thu May 17, 2018 8:25 pm
by Wim Gielis
Hi,

It’s solved. George is right, the first user created becomes administrator. Apparently the customer had deleted this first user, and then the administrator role goes to the user that was created second. The user that was used for the screenshot did not have the administrator rights. Thanks to the both of you.

Re: PAW - missing dimensions and processes

Posted: Fri May 18, 2018 1:03 pm
by gtonkin
Found this document today which seems to contain a lot more than I previously had on Workspace - It details the roles, permissions and administration. HTH

Re: PAW - missing dimensions and processes

Posted: Sat May 19, 2018 2:07 pm
by trentban
is there a workaround to assign an admin user after the first login?

Re: PAW - missing dimensions and processes

Posted: Sat May 19, 2018 3:13 pm
by gtonkin
trentban wrote: Sat May 19, 2018 2:07 pm is there a workaround to assign an admin user after the first login?
Have a look in the guide I posted the link to in the previous post - Chapter 6 - Change a User's Role.
I am still playing on a single user (admin) instance but let us know how you get on.