Tm1 applications email notifications, issues

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asd900
Posts: 2
Joined: Mon Jan 29, 2018 11:40 am
OLAP Product: Tm1
Version: 2.0.2.1007
Excel Version: 14

Tm1 applications email notifications, issues

Post by asd900 »

Good day

sorry if this isn't the right place to post this but it seemed relevant.


I am currently setting up automated email notifications for when a user makes changes to project from tm1 applications (Release, commit etc). I have already set up CAM authentication for the server as well as notifications (STMP) and a database for HTS from Cognos Analytics 11.


After setting up the notification settings for the project from tm1 Performance modeler and deploying the project. When performing an action on the project I only receive notifications in the local Cognos analytics /applications inbox. But if I send a new notification from the tm1 Applications local inbox to the Cognos users (manually), the emails work correctly and are receive as well the local notifications being received.

When checking the audit logs for service delivery i see the error "CNC-MES-1500 the message could not be created"



Maybe I am missing a configuration option or something but only the automated notifications don't send emails.

Any help to resolve this will be appreciated



Kind Regards

Matt
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