TM1 Not Responding/Hang Upon Editting Dimension and Element

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hadzri712
Posts: 7
Joined: Mon Jul 31, 2017 7:31 am
OLAP Product: n.a
Version: TM1 10.2.2
Excel Version: MS Office 2010

TM1 Not Responding/Hang Upon Editting Dimension and Element

Post by hadzri712 »

Hi All,

I would like to know why my TM1 hang/not responding when editting dimension and element. Usually occur during business hour where I believe there is user accessing dimension/element that I want to edit. Upon disconnect all the user that log in at that particular time, I able to edit the dimension/element without any issue.
Question:
1. Is there any article or information regarding this from IBM?
2. What is the best way to edit dimension/element during business hour where user accessing that dimension/element?

Thanks and regards,
Hadzri
ndivine
Posts: 20
Joined: Wed Feb 23, 2011 6:43 pm
OLAP Product: TM1
Version: Latest
Excel Version: 2013

Re: TM1 Not Responding/Hang Upon Editting Dimension and Element

Post by ndivine »

That's called locking. A good way to gain visibility into locking is to set up tm1top.
https://www.ibm.com/support/knowledgece ... 61413.html
https://www.ibm.com/support/knowledgece ... 60f47.html


It is best to do dimension maintenance after hours when there aren't users in the system.
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