"Unable to fetch data" in PAW book

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vladino
Posts: 110
Joined: Sat Nov 06, 2010 10:10 am
OLAP Product: Cognos TM1
Version: 10.2.2
Excel Version: Excel 2013

"Unable to fetch data" in PAW book

Post by vladino » Mon Jan 15, 2018 10:39 pm

Hi guys,
for some views in our PAW books we are getting "Unable to fetch data" error, see attached.

What exactly does this mean? I'm able to open the same view in PM or in TM1 apps web.

Thanks for any suggestion!

BR
Vladino
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PAW_unable_to_fetch_data_error.png
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macsir
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OLAP Product: TM1, SSAS
Version: 9.5 - 10.2
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Re: "Unable to fetch data" in PAW book

Post by macsir » Tue Jan 16, 2018 5:04 am

Have you setup session limit for that user? You need to use 0 which is unlimited, otherwise it will reach the upper limit quickly. :D
In TM1,the answer is always yes though sometimes with a but....
http://tm1sir.blogspot.com.au/

vladino
Posts: 110
Joined: Sat Nov 06, 2010 10:10 am
OLAP Product: Cognos TM1
Version: 10.2.2
Excel Version: Excel 2013

Re: "Unable to fetch data" in PAW book

Post by vladino » Tue Jan 16, 2018 7:29 am

macsir wrote:
Tue Jan 16, 2018 5:04 am
Have you setup session limit for that user? You need to use 0 which is unlimited, otherwise it will reach the upper limit quickly. :D
I don't think we have updated any session limit for PAW. Could you please navigate me where to find this setting?

BR
Vladino

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macsir
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Posts: 520
Joined: Wed May 30, 2012 6:50 am
OLAP Product: TM1, SSAS
Version: 9.5 - 10.2
Excel Version: 97 - 2013
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Re: "Unable to fetch data" in PAW book

Post by macsir » Tue Jan 16, 2018 11:56 am

Image Max Connections
In TM1,the answer is always yes though sometimes with a but....
http://tm1sir.blogspot.com.au/

dr.nybble
Posts: 97
Joined: Wed Aug 17, 2011 3:51 pm
OLAP Product: TM1
Version: 10.2.2
Excel Version: Excel 2007

Re: "Unable to fetch data" in PAW book

Post by dr.nybble » Tue Jan 16, 2018 2:30 pm

Open the developer tools window for your browser.
In the Network panel, look for the command that returns an error.
Check the details of the command, it should have more information.
Alternatively you can use Fiddler to capture the information.

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