TM1 Package Connector is disabled

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tiagoblauth79
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Joined: Fri Aug 26, 2016 1:42 pm
OLAP Product: Cognos BI and TM1
Version: 10.2.2
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TM1 Package Connector is disabled

Post by tiagoblauth79 »

Hi, I am creating a new Windows 2012 environment with BI + TM1 10.2.2 (PreProd). All the installation is working (BI, Framework, Architect, Modeler, pmpsvc, tm1web...), but Package Connector is greyed out into Turbo Integrator. I tried all KB I found. Reviewing my checklist: IBM Package Connector is installed; Gateway and Dispatcher are configured; TM1_PACKAGE_CONNECTOR environment variable is set to the {packageinstalldir}\bin; The server was restarted; Package temp folder rights were reviewed; Tried to open Architect as Administrator.

Any ideas?
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qml
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OLAP Product: TM1 / Planning Analytics
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Re: TM1 Package Connector is disabled

Post by qml »

Do you have the Package Connector installed on the machine where you are running Architect (as well as on the server)?
Kamil Arendt
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tiagoblauth79
Posts: 25
Joined: Fri Aug 26, 2016 1:42 pm
OLAP Product: Cognos BI and TM1
Version: 10.2.2
Excel Version: 10
Contact:

Re: TM1 Package Connector is disabled

Post by tiagoblauth79 »

Yes, I do. Thanks for the tip.
dr.nybble
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Re: TM1 Package Connector is disabled

Post by dr.nybble »

Ensure you are running the 32-bit version of Architect (from the bin directory, not bin64).

Package Connector DLLs are 32-bit and cannot be loaded into a 64-bit Architect process.
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