TM1 Web 10.2.2 performance issue

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kaazimraza
Posts: 95
Joined: Mon Jun 25, 2012 6:58 am
OLAP Product: TM1, SSAS, Power BI
Version: 10.2.2
Excel Version: 2016

TM1 Web 10.2.2 performance issue

Post by kaazimraza »

Hi everyone,

We are currently in the mid of testing out TM1 10.2.2 in the test environment. TM1 server & admin host are on a separate machine, with web tier components (TM1 Web, TM1 Applications, Ops Console) on a separate machine. Both have FP 6 installed. Post installation, I have noticed that TM1 Web is not behaving consistently.

The response time varies from 6 seconds to 1.5 minutes which is painfully slow. Another interesting behavior is, that occurs intermittently (5 out of 10 times). Upon accessing TM1Web, I get a glimpse of the blue & white background, and then get the forward URL error (The forward URL does not exist or it has failed validation. Ensure that a valid forward URL is specified). This error goes away upon refreshing the page and then the homepage web sheet loads in anywhere between 6 seconds to 1.5 minutes.

I was wondering if anyone has experienced it and how did they go about it?

From a load point of view, this is not a very active environment with no more than 2 users intermittently using it.

Thanks
Kaz
Thanks,

Kaz
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