no available TM1 servers in the drop down (TM1 web)

[sudhirhi]

Hi,

I have 2 TM1 servers running. I can access them from Architect and Perspectives. But in the TM1 web in the drop down they are not available (Drop down is empty).

Does anybody know why?

Thank you!

[jim wood]

May be try typing the name of the admin host in the box saying admin host? That or change settings to point to one or the other by default.

[sudhirhi]

Hi Jim,

I have tried using admin host but it did not work, Could you let me know if there is any other way to solve the issue

[Edward Stuart]

This could be a few things but it is worth investigating the tm1web_config.xml details are correct and present:

https://www.ibm.com/support/knowledgece ... s_009.html

If this does not appear to have any issues then it would be worth investigating the IBM technote:

http://www-01.ibm.com/support/docview.w ... wg21978399

This is of course assuming you are attempting to access TM1Web from the Server that hosts TM1 in the first place

[Steve Vincent]

interestingly one of our servers has excatly the same issue; we are running 10.2.2 FP1

all the other servers we have use the same version and have no issue, yet none of the cfg or log files i've sent to IBM have helped figure out where the issue is. they suspect SSL comms somewhere along the line, but as with your example perspectives etc all work fine...

[gtonkin]

Did you update the Java keystore after updating your SSL certs?
From what I have in a batch file, you needed to do something like:

Code: Select all

cd "%TM1_INSTALL_DIR%\bin64\jre\7.0\bin"
keytool -delete -alias applixca -keystore ..\lib\security\cacerts -storepass changeit
keytool -keystore ..\lib\security\cacerts -alias applixca -import -file "%TM1_INSTALL_DIR%\bin64\ssl\applixca.der" -storepass changeit -noprompt

Remember to replace %TM1_INSTALL_DIR% with your folder too.

Would be safer however to check the forum for the relevant processes and links to IBM on this.