Unable to connect more that 36 users

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kkmk
Posts: 71
Joined: Wed Jan 25, 2012 9:08 am
OLAP Product: IBM Cognos TM1
Version: 10.2
Excel Version: 2013

Unable to connect more that 36 users

Post by kkmk »

Hi,

1. I’m having issues with TM1 in Perspectives. I am unable to utilize DBRA/DBR/DBRW/etc. formulas, and unable to use Explorer. When I try to launch Explorer, I am prompted to sign in again and am given an error message as seen below.

"This server is not responding. Refresh server explorer display". Besides this error, I received a different error message, but forgot to save it.

2. We identified that the server is not accepting connection to login after the 36th user try's to login. Is it due to the recent certificate upgrade from the Vendor? Where we have to check the maximum concurrent users details?

3. in CFG file AuditLogon = T, but still it is not showing the failed users login details.

Please help!

Thanks
KKMK
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