Cannot Connect to TM1 Outside Server Environment

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wheeler6
Posts: 16
Joined: Sun Jan 17, 2016 3:15 am
OLAP Product: Cognos TM1
Version: 10.2.2 Fix Pack 5
Excel Version: 2010 32 bit

Cannot Connect to TM1 Outside Server Environment

Post by wheeler6 »

Hello TM1 Gurus!

I am having a very strange problem that I have not seem before. TM1 Web works no problem in the server environment; however, when I go to Citrix, TM1 Web does not display anything. This problem is luckily only in the Dev environment but have not had any issues in production.

I have tried looking through all of the common TM1 Web configuration files that are updated upon installation to make sure they are all pointed to the correct server address. I feel like there is a small configuration setting that I must be missing or a firewall issue.

I am currently on 10.2.2. Fix Pack 5 in a Windows Server 2008R environment.

Any suggestions would be greatly appreciated!

Thanks.
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