TM1 web session time out

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sk1080in
Posts: 23
Joined: Mon Mar 23, 2015 12:08 am
OLAP Product: TM1
Version: Planning Analytics
Excel Version: 2007

TM1 web session time out

Post by sk1080in »

Hi,

Can anybody help me of what should be changed to increase the session timeout for TM1 web and what would be the steps to change it.

Thanks.
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paulsimon
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OLAP Product: TM1
Version: PA 2.0.5
Excel Version: 2016
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Re: TM1 web session time out

Post by paulsimon »

Hi

If you are still on 9.5.1 then you have the older ActiveX TM1 Web. Locate the Web.config file on the server in which TM1 Web is installed. Open it in Notepad. Do a search for 'timeout'. Its the second one that you need to change. It is probably currently set to 20 minutes. Increase this to 480 which will give you 8 hours before a time out occurs, which is fine if you have enough user licenses.

Regards

Paul
sk1080in
Posts: 23
Joined: Mon Mar 23, 2015 12:08 am
OLAP Product: TM1
Version: Planning Analytics
Excel Version: 2007

Re: TM1 web session time out

Post by sk1080in »

Thanks Paul,

It is 10.2.2....Will the same solution works ?
Gabor
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Posts: 170
Joined: Fri Dec 10, 2010 4:07 pm
OLAP Product: TM1
Version: [2.x ...] 11.x / PAL 2.0.9
Excel Version: Excel 2013-2016
Location: Germany

Re: TM1 web session time out

Post by Gabor »

The default location is:
C:\Program Files\ibm\cognos\tm1_64\webapps\tm1web\WEB-INF\web.xml
... one of the lines at the very end.
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