Ok running TM1 10.2.2 FP 2.
We are running 7 application from the server and mostly use TM1web as the UI.
Somewhere during the day (usually once a day). TM1 web stops working (or actually, I have no idea what happens) but users cant log into TM1web anymore.
Perspectives/Architect still works fine and it is not specific to any application. - System wide problem
If I restart the application server everything works fine.
The error itself just feels like an out of memory issue so I Googled possible solutions for out of memory issues.
I did find the following solution.
http://www-01.ibm.com/support/docview. ... 21651888
I tried to find some documentation on what this does, can't find anything. I am happy to give it a try, but would like to understand it.
Also my log files doen't give me an OutofMemory issue every time, but it does give the occasional one.
Once a week and as mentioned it happens once a day
Extratct from log file
Code: Select all
2015-05-29 14:21:38,268 [Thread-11] ERROR (jmxupdate) com.ibm.cognos.fpmsvc.jmx.JMXUpdateThread - An exception occurred while updating jmx bean: com.ibm.cognos.fpmsvc.exception.FPMSVCException: An exception occurred on the server. Please contact your system administrator. :java.lang.OutOfMemoryError: Java heap space :EXCEPTION at com.ibm.cognos.fpmsvc.jmx.SessionInfoAgent.setSessionInfoMBean(SessionInfoAgent.java:60) at com.ibm.cognos.fpmsvc.jmx.JMXUpdateThread.run(JMXUpdateThread.java:36) Caused by: java.lang.OutOfMemoryError : Java heap space at java.util.ArrayList . iterator ( ArrayList.java : 8 2 5 )
No errors display in web just says "Error".
Hopefully this configuration fixes it, hoping someone can point me into a direction to why this is happening and if i can monitor the usages somewhere.