Jump after pressing Enter button on IE browser

Post Reply
renken158
Posts: 16
Joined: Fri Oct 24, 2014 8:59 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2007

Jump after pressing Enter button on IE browser

Post by renken158 »

Dear all,
has anyone experience such strange things: when I scroll the bar to the bottom or right, and input one cell, and press Enter button, the screen will automatically jump back to the initial. This only happend on IE, no matter what version I try(IE9, IE11...). But for other browser, i.e. Chrome, It works well. Thanks in advance!
renken158
Posts: 16
Joined: Fri Oct 24, 2014 8:59 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2007

Re: Jump after pressing Enter button on IE browser

Post by renken158 »

Dear all,
when I move the scroll bar on the IE browser, there is much blinking lights shown in the screen. I doube that if there is anything regarding the IE configuration need to be done?

best regard and thanks!
karkea
Posts: 18
Joined: Tue May 29, 2012 11:11 am
OLAP Product: TM1
Version: 9.5.2 10.1 10.2
Excel Version: 2007

Re: Jump after pressing Enter button on IE browser

Post by karkea »

We have faced similar issues with IE11. Did not see these issues with IE8.
renken158
Posts: 16
Joined: Fri Oct 24, 2014 8:59 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2007

Re: Jump after pressing Enter button on IE browser

Post by renken158 »

karkea wrote:We have faced similar issues with IE11. Did not see these issues with IE8.
Thanks Karkea,
Unfortunately, we can not switch back to IE8...
Does anyone know if there is an offical response/solution to this issue?
If we have to still use IE11, can we fix this issue by config IE options, thanks a lot!
renken158
Posts: 16
Joined: Fri Oct 24, 2014 8:59 am
OLAP Product: TM1
Version: 10.2
Excel Version: 2007

Re: Jump after pressing Enter button on IE browser

Post by renken158 »

Dear all,
I also consulted IBM for offical solution, here is their reply.

******************************************************************************************************************************************
I found the following known issue with the description above.

When entering a value and hitting "Enter", the page does not remain, it scrolls up to the very top of the screen.

The defect appears with web sheets but I assume that this defect addressing also your issue with Active Forms.
Would you like to have a hotsite for that or will you wait for the next fix pack?
******************************************************************************************************************************************

Still can't fix it right now, does anyone have any tips, thanks.
ellissj3
Posts: 54
Joined: Tue Jun 15, 2010 1:43 pm
OLAP Product: Cognos TM1
Version: 9.0 - 10.2
Excel Version: 2010

Re: Jump after pressing Enter button on IE browser

Post by ellissj3 »

All,

A recent Hot Fix was provided to alleviate this Friday 2/20. I would ask IBM Support for this fix.

Hope this Helps,
Post Reply