We're having an issue using CAM authentication with TM1.
We have 2 separate geographical instances (dedicated TM1 and BI servers in both locations) and it's working fine on one, but failing to log in on the other.
I have highlighted the notable variables in the tm1s.cfg file:
Code: Select all
IntegratedSecurityMode=5
UseSSL=F
AdminHost=
ServerCAMURI= http://XXXXX:9800/p2pd/servlet/dispatch
ClientCAMURI= https://XXXXX:8810/ibmcognos/cgi-bin/cognosisapi.dll
IPVersion=ipv4
ServerCAMIPVersion=ipv4
CAMPortalVariableFile=variables_TM1.xml
Code: Select all
6188 [] DEBUG 2014-09-08 13:34:09.929 TM1.Client Destroying client abstraction 0x0000000003DEC410
6188 [] DEBUG 2014-09-08 13:34:09.929 TM1.Client clientDestroy() destroys clih=0x0000000003DEBA10
6188 [] DEBUG 2014-09-08 13:34:09.929 TM1.Client.Detail GetClient called from ..\tm1_r7s\TM1ClientImpl.cpp, line 728
6188 [] DEBUG 2014-09-08 13:34:09.929 TM1.Registration Unregistering Client: CAMID("LDAP:u:xxx=YYYYY,ou=internal")
6188 [] DEBUG 2014-09-08 13:34:09.929 TM1.Client apsusrRemoveClientDeferredData: Request to remove deferred data without a valid session or client.
...
6492 [] DEBUG 2014-09-08 13:34:33.017 TM1.Client Creating empty client.
6492 [] DEBUG 2014-09-08 13:34:33.017 TM1.Client TM1ClientImpl::CreateClient: Returns new client '0x000000000347BA10'.
6492 [] DEBUG 2014-09-08 13:34:33.017 TM1.Registration Registering Client: CAMID("LDAP:u:xxx=YYYYY,ou=internal")
6492 [] DEBUG 2014-09-08 13:34:33.017 TM1.Client Creating empty client.
...
6864 [1] DEBUG 2014-09-08 13:34:55.466 TM1.Client.Detail GetClient called from ..\tm1_r7s\TM1Thread.cpp, line 1173
5732 [2] DEBUG 2014-09-08 13:34:55.513 TM1.CAMSecurity SystemServerConnectGetClientWithCAMPassport - Entering
5732 [2] DEBUG 2014-09-08 13:34:55.513 TM1.CAMSecurity SystemServerConnectGetClientWithCAMPassport - Loaded CAM Dll
5732 [2] DEBUG 2014-09-08 13:34:55.513 TM1.CAMSecurity SystemServerConnectGetClientWithCAMPassport - Attempting to connect to https://XXXXX:9342/p2pd/servlet/dispatch
5732 [2] DEBUG 2014-09-08 13:34:55.513 TM1.CAMSecurity SystemServerConnectGetClientWithCAMPassport - Creating CAM User Object. Attempt: 1
5732 [2] DEBUG 2014-09-08 13:34:55.529 TM1.CAMSecurity SOAP 1.1 fault: SOAP-ENV:Client [no subcode]
"SSL error"
Detail: SSL authentication failed in tcp_connect(): check password, key file, and ca file.
Any help as always is greatly appreciated.
It's worth noting that the CAM authentication uses LDAP via SmartCard, where as we use SSO in the location that's working OK
Thanks,
Dan