TM1 Forum

The account does exist and the permissions look OK. The point release of the server is 9.5.00100.2380 x64. I've run into a few niggles with our setup, not sure at this stage if this build is to blame but will try to detail when (if) I get to the bottom of them

Cheers,
Alex

I too am having problems with action buttons in workbooks not responding or causing crashes. I am on TM1 9.5 with Excel 2003 SP3 and just opening the spreadsheets directly not via TM1 web. The spreadsheets I'm having problems with were built in Excel 2007 though - is this likely to be the problem? I...

Thanks Martin, I'll check that out. What I failed to mention though, is that the installer started the Planning Sample server upon it's completion running as service-IBM_cognos. I have stopped this service only for it to hang as above when I tried to restart it as that user.

Hi, It runs fine as the local system account but I can't get the TM1 server to run as a service as user service-IBM_cognos. I am running TM1 9.5 on win2003 R2 x64 SP2. When I start a service, it changes to a status of starting but gives the error "The service did not respond to the start contro...