Search found 66 matches

by dsproffitt
Mon Jul 10, 2017 8:46 am
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Tm1top SSL Cognos Express v10.2
Replies: 2
Views: 2689

Re: Tm1top SSL Cognos Express v10.2

My apologies, I no longer work in IBM Support.
I no longer have access to the Support test environments or the products themselves.
The best bet is to raise a PMR ticket so that you can get the right level of support that your IT guy needs,
Im sorry I cannot help
by dsproffitt
Tue Dec 20, 2016 12:32 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: HTTP Status 500 - Servlet execution threw an exception
Replies: 4
Views: 4498

Re: HTTP Status 500 - Servlet execution threw an exception

Issue 1 - Using the Technote - After Point #14, but before #15, delete the 3 directories in the Tomcat working directory (pmhub/pmpsvc/tm1web) Point #15 between the 2nd & 3rd steps, do a save in the cognos configuration Then update settings in PMhub to use a FQDN Issue 3 - Have you taken into ac...
by dsproffitt
Tue Dec 20, 2016 12:27 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: [10.2.2] CAFE logging
Replies: 2
Views: 2338

Re: [10.2.2] CAFE logging

Try setting up using JMeter in Detailed mode, running in real time monitoring.
It is enhanced TM1Top, and that might help
Otherwise, its time to raise a query with Big Blue
by dsproffitt
Fri Nov 25, 2016 2:16 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: MY TM1 SERVERS STOPPED WORKING AT MIDNIGHT ON 24 NOVEMBER
Replies: 13
Views: 8972

Re: MY TM1 SERVERS STOPPED WORKING AT MIDNIGHT ON 24 NOVEMBER

At midnight on 24 November, they just stopped working! Does anyone know why??? Please help me!!! :shock: :o Dear Mr Kirk, Im sorry that you dont have a working system Have you tried unplugging it and plugging it back in again? I didn't know that you worked on a Help Desk! I help them out when they ...
by dsproffitt
Fri Nov 25, 2016 2:14 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1Web can not get TM1 Server after the SSL upgrade
Replies: 10
Views: 6646

Re: TM1Web can not get TM1 Server after the SSL upgrade

Alan Kirk wrote:Isn't 10.1 still on IIS? I thought that the move to Tomcat came at 10.2. (Which is why I thought it odd that there was an instruction about Tomcat in the 9.5.x manual update instructions.)
It did .. apologies .. Must remember to read the WHOLE post .. :|
by dsproffitt
Fri Nov 25, 2016 9:59 am
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1Web can not get TM1 Server after the SSL upgrade
Replies: 10
Views: 6646

Re: TM1Web can not get TM1 Server after the SSL upgrade

Have you added the certs to
1) Tomcat folder
2) Java keystore
3) Windows Keystore

HAve you recycled the Tomcat working directory?
by dsproffitt
Fri Nov 25, 2016 9:55 am
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: MY TM1 SERVERS STOPPED WORKING AT MIDNIGHT ON 24 NOVEMBER
Replies: 13
Views: 8972

Re: MY TM1 SERVERS STOPPED WORKING AT MIDNIGHT ON 24 NOVEMBER

Alan Kirk wrote:At midnight on 24 November, they just stopped working! Does anyone know why??? Please help me!!! :shock: :o
Dear Mr Kirk, Im sorry that you dont have a working system

Have you tried unplugging it and plugging it back in again?
by dsproffitt
Wed Nov 23, 2016 8:58 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)
Replies: 164
Views: 122312

Re: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)

If I only use Cognos BI for CAM. Do I need to do anything with it? It is installed on a different server than TM1. I searched that server but couldn't even find the files that Im supposed to replace. Anyone know? You only have to concern yourself with BI if you use TM1 as a data source for BI. Then...
by dsproffitt
Wed Nov 23, 2016 8:56 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)
Replies: 164
Views: 122312

Re: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)

All, I haven't seen much talk about the Cognos BI 10.2 bin64\ssl directory. I understand that the Tm1 client needs to be upgraded on the Cognos BI server through the flash updates + manual tasks (uninstall, import, ikeyman command) but have any of you also replaced the default applixca cert that ge...
by dsproffitt
Tue Nov 22, 2016 12:10 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: CAFE: Cognos Analysis for Excel Error
Replies: 7
Views: 6823

Re: CAFE: Cognos Analysis for Excel Error

The provisioner does nothing to the pmhub.

It only works on the planning service. pmpsvc.

Whatever you did, you had already done it. It might have updated your java environment, but that would be it. It is written for JRE 1.6 & 1.7
by dsproffitt
Mon Nov 21, 2016 1:57 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)
Replies: 164
Views: 122312

Re: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)

Is there anything wrong with using the v2 certs? Yes they do expire earlier but we do not plan on staying with this version for more than 6 years. Since we are using 10.2.2 FP5, I will have to use the manual method to update the certs. I do not want to go through all that again whenever I need to r...
by dsproffitt
Mon Nov 21, 2016 1:51 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: CAFE: Cognos Analysis for Excel Error
Replies: 7
Views: 6823

Re: CAFE: Cognos Analysis for Excel Error

Check your pmhub settings
Can PMhub see your servers? (pmhub/pm/tm1/servers)
Download and install Fiddler to check the comms between CAFE and the PMHub
by dsproffitt
Tue Nov 15, 2016 11:12 am
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Problem with TM1 web after update certificate (IBM Cognos TM1 SSL Expiration)
Replies: 3
Views: 4062

Re: Problem with TM1 web after update certificate (IBM Cognos TM1 SSL Expiration)

Have you tried
Stop the App server
Recycle the Catalina folders in Tomcat (pmhub/pmpsvc/tm1web)
Restart App server
by dsproffitt
Tue Nov 15, 2016 11:06 am
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)
Replies: 164
Views: 122312

Re: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)

I did the upgrade on one of our test servers by switching to using v2 certificates. I did try change the server clock forward and the result is I couldn't even login. (We use CAM authentication through BI against Active Directory. So it indeed is a bad idea.) When I check the certificate in Interne...
by dsproffitt
Thu Nov 10, 2016 1:52 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: The SSL break and TM1Top
Replies: 6
Views: 5742

Re: The SSL break and TM1Top

Please post
1) What do you see (error messages)
2) What have to done to investigate the issue
Then we can make a start.
by dsproffitt
Thu Nov 10, 2016 1:48 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)
Replies: 164
Views: 122312

Re: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)

Hello, We are going to update our TM1 SSL Certification to avoid the planned expiration for the November 24th 2016. IBM recommands to roll ahead the server clock past November 24th 2016 to ensure that the product behaves as expected post expiration date. Any ideas about the impact of this action on...
by dsproffitt
Mon Nov 07, 2016 8:55 am
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Post SSL certificate update TM1 admin server doesn't stop
Replies: 3
Views: 4256

Re: Post SSL certificate update TM1 admin server doesn't stop

Thanks for tip, gtonkin. I did overwrite SSL folder when it moved in.Restarting the box bought the things to normal.Thanks again. The reason restarting the box worked is that the new certs created a new security profile for the server instances. All actions relating to implementing SSL certs should...
by dsproffitt
Sun Oct 30, 2016 7:00 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Perspectives performance for international users
Replies: 3
Views: 3150

Re: Perspectives performance for international users

stephen waters wrote:We are waiting for the new lumps to be issued by support "imminently"
;-)
They have been out for a while now.
http://ibm.biz/TM1SSLCertificate
by dsproffitt
Fri Oct 28, 2016 7:00 am
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)
Replies: 164
Views: 122312

Re: SSL breaks on Nov 24 (TM1 SSL Certificates Expire on 24 November)

Generate your own certs. This to me is the best solution to break the dependency. Good idea. But people need to learn exactly what is happening when they do, or the amount of issues that will occur will be horrendous. I get cases every month where people have made a half-arsed attempt at this and t...
by dsproffitt
Fri Oct 28, 2016 6:55 am
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: CAFE with TM1 Formulas
Replies: 5
Views: 4199

Re: CAFE with TM1 Formulas

gujsa01 wrote:Running CAFE 10.2.2, build 10.2.5200.160.Can't seem to find an resolution for this.
Upgrade to 10.2.2 FP6 - yours is 10.2.2