Search found 7 matches

by dougsmitty
Thu Jul 20, 2017 3:11 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Perspectives hang when performing a slice or snapshot to Excel
Replies: 18
Views: 16020

Re: Perspectives hang when performing a slice or snapshot to Excel

they do have multiple monitors but when you slice perspectives freezes and you see the little mouse thing circling around and around. when you go to task manager it says the app is not responding.. usually it just slices it into excel and thats it. The person next to this client has the same laptop/...
by dougsmitty
Wed Jul 19, 2017 4:02 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Perspectives hang when performing a slice or snapshot to Excel
Replies: 18
Views: 16020

Re: Perspectives hang when performing a slice or snapshot to Excel

Downgraded Office 365 to Office 2010 and still hangs when slicing. user has Windows 10 64bit with 2010 Office 64bit now. Have other users with exact same computer with Windows 10 and TM1 client and slice works perfect so its some setting or issue on this one clients laptop. When slicing Excel just h...
by dougsmitty
Mon Jun 19, 2017 3:13 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Perspectives hang when performing a slice or snapshot to Excel
Replies: 18
Views: 16020

Re: Perspectives hang when performing a slice or snapshot to Excel

I installed on another computer and its working fine. Only diff is that this other computer is running windows 7 question I now have is on a Windows 10 -64 bit computer with Excel 32bit should I install the Cognos 32bit Client or 64bit client? is the 32bit / 64bit refering to the version of windows ...
by dougsmitty
Mon Jun 19, 2017 1:15 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Perspectives hang when performing a slice or snapshot to Excel
Replies: 18
Views: 16020

Re: Perspectives hang when performing a slice or snapshot to Excel

No matter what I do its freezes. I dont have a copy FP4. Using Cognos 32bit Client and excel version is version MS Excel 2016 MSO (16.0.7329.1054) 32Bit
by dougsmitty
Fri Jun 16, 2017 10:47 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Perspectives hang when performing a slice or snapshot to Excel
Replies: 18
Views: 16020

Re: Perspectives hang when performing a slice or snapshot to Excel

Hangs for Slices, Snapshots, Active Forms also. None work.

Maybe its time to go back to Excel 2010 or 13
by dougsmitty
Fri Jun 16, 2017 7:24 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: Perspectives hang when performing a slice or snapshot to Excel
Replies: 18
Views: 16020

Perspectives hang when performing a slice or snapshot to Excel

When slicing a cube view to Excel from TM1 Server Explorer, TM1 Perspectives opens and hangs, never returning the sliced cubeview. Cognos TM1 10.2.2 FP5 32bit client Excel 2016 32bit Already tried this even though it says Excel 2010 Resolving the problem Microsoft Excel 2010 1. Click the File tab, a...