Search found 8 matches

by massenza
Mon Feb 11, 2013 9:24 pm
Forum: Bugs
Topic: PM17524 - TM1 9.5, Excel 2007, Local Client Closing
Replies: 1
Views: 3379

Re: PM17524 - TM1 9.5, Excel 2007, Local Client Closing

Was there ever any resolution to this? I think this is a possibility for a problem I am having with a specific group I'm working with that works heavily out of Excel workbooks with multiple worksheets. The same thing happens in Excel 2010.
by massenza
Wed Jan 23, 2013 3:37 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes
Replies: 9
Views: 3071

Re: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes

Another interesting pickup, user crashed while copying and pasting in 2010 from one excel worksheet in compatibility mode to another in that same mode. Does anyone think Excel 2010 is the issue here?
by massenza
Wed Jan 23, 2013 2:36 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes
Replies: 9
Views: 3071

Re: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes

Alan,

Performed this yesterday, unfortunately this did not work as a user I performed this on crashed this morning. Is anyone else having this issue with Windows 7, Excel 2010 and TM1 Perspectives 9.5.2?
by massenza
Tue Jan 22, 2013 4:08 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes
Replies: 9
Views: 3071

Re: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes

Alan,

Thanks for responding, I'll try that and let you know if we see any new results. Any and all suggestions are appreciated.

Best Regards
Marc
by massenza
Fri Jan 18, 2013 10:27 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes
Replies: 9
Views: 3071

Re: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes

Got an error report back: :roll: Spreadsheet open in compatibility mode (2003) open in excel 2010 (Windows 7), user had copied and pasted moments prior. Windows Error Reporting: Fault bucket, type 0 Event Name: APPCRASH Response: Not available Problem signature. P1: EXCEL.exe P2: 14.0.6117.5003 P3: ...
by massenza
Fri Jan 18, 2013 7:07 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes
Replies: 9
Views: 3071

Re: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes

Client crashed again today, spreadsheet open, closing out of a TM1 cube. Unfortunately, all the event log showed was that it could not change part of a merged cell. :o
by massenza
Thu Jan 17, 2013 4:08 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes
Replies: 9
Views: 3071

Re: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes

Jim,

Thanks for responding, we have not tried that but will add it to the list of things we do. We have been recording the View Details being passed back by the error window which Always states Microsoft Excel has stopped working, usually with error code c0000005 or error code e0000003.
by massenza
Thu Jan 17, 2013 2:38 pm
Forum: IBM TM1, Planning Analytics, PAx and PAW
Topic: TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes
Replies: 9
Views: 3071

TM1 9.5.2 FP2 and Excel 2010 Perspectives random crashes

Hi, Hoping somebody here can help me out. We are currently using TM1 9.5.2 FP2. Server is Windows Server 2008 R2 Enterprise SP1, lots of RAM. Clients are mixed, most using Windows 7 with Excel 2010 32 bit version SP1 and TM1 Perspectives. Some are still on Office 2003. A specific group of people wit...